SHIPPING & HANDLING


 

DELIVERY RATES (DOMESTIC)

We offer free shipping on all domestic orders within Australia (unless item specifies otherwise). Order's will be shipped within 3 days of an order being placed. We use eParcel STANDARD DELIVERY with Australia Post on all orders. Delivery is estimated between 7-10 working days from the day it is posted.

 
DELIVERY RATES (INTERNATIONAL)

All International deliveries have a flat rate of $20.00 AUD unless stated otherwise; and are shipped with eParcel STANDARD DELIVERY via Australia Post. We cannot provide a time guarantee or estimate on international delivery, but we do provide you with a tracking number so you can track the status of your order.
 
Be aware that items shipped internationally may be subject to import duties and taxes applicable to the destination. The customer is responsible for additional charges that may incur. Individuals that refuse to pay import taxes and return the item will be reimbursed for the item only, excluding shipping costs.
 
TRACKING YOUR ORDER

Once your order has been dispatched, we will send an email to let you know your slides are on their way, along with a tracking number which can be entered into the Australia Post website.
 

The prices of items and all other costs are in Australian Dollar Currency. Keep in mind that estimates should be used as a guide only, and are based on time from the day it is dispatched. JAMES SMITH is not responsible for delays caused by adverse weather conditions, the customs clearance process, or other third party delays.